Welcome to Malook Pharmaceuticals! By using our website (www.malookpharma.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.
1. Introduction
These terms and conditions govern your use of our website and the purchase of products from us. By accessing, browsing, or using the website, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with these terms, please do not use our website.
2. Eligibility
By using our website, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts. If you are under 18, you must use the website only with the involvement of a parent or guardian.
3. Product Information
We make every effort to ensure that the information provided on our website regarding products is accurate, including descriptions, pricing, and availability. However, we do not warrant that product descriptions, pricing, or other content on the website is completely error-free, current, or complete.
4. Pricing & Payment
- All prices listed on the website are in Indian Rupees (INR) unless otherwise stated and are subject to change without notice.
- Payment must be made in full at the time of purchase. We accept various methods of payment, including credit/debit cards, net banking, and digital wallets.
- In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price.
5. Shipping & Delivery
For details about shipping and delivery, please review our [Shipping & Delivery Policy]. Delivery times are estimates and not guaranteed, and we are not responsible for delays beyond our control, such as customs clearance or postal service delays.
6. Cancellations, Returns & Refunds
For details about cancellations and refunds, please review our [Cancellation & Refund Policy]. Returns and refunds are only available for damaged, defective, or incorrect items, and must be reported within the time frames specified.
7. Use of the Website
You agree not to use the website for any unlawful purpose or in any way that could harm, disable, overburden, or impair it. You also agree not to interfere with the security or proper functioning of the website, or attempt to gain unauthorized access to any systems or networks.
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Malook Pharmaceuticals or its content suppliers. Unauthorized use of this content is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by law, Malook Pharmaceuticals will not be liable for any damages or losses arising from your use or inability to use the website or products purchased from us. This includes direct, indirect, incidental, or consequential damages.
10. Indemnification
You agree to indemnify and hold Malook Pharmaceuticals, its employees, officers, and affiliates harmless from any claim, demand, or damage, including reasonable legal fees, arising out of your violation of these terms or your improper use of the website.
11. Privacy Policy
Your use of the website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.
12. Modifications to Terms
We reserve the right to modify or update these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.
13. Governing Law & Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in India.
14. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at info@malookpharma.com.